Tag - Training

Testing skills: Mass casualty training

Firecall looks back on a Dublin Fire Brigade mass casualty training exercise held last July, with trainee paramedics responding to a simulated large-scale terrorist attack in Broadstone.

Trainee Dublin Fire Brigade paramedics were given a baptism of fire last July, tasked with responding to an unknown mass casualty incident on the Luas line between Broadstone and Cabra, revealed as a terrorist attack with a large number of injured and deceased civilians.

Dublin Fire Brigade has had a working relationship with Luas over the past number of years concerning the Cross City works, ensuring they can respond to emergencies in and around roadworks adjacent to the new Luas line. The track is due to open to the public by the end of the year, but DFB officials wanted to run an exercise with Luas before trams hit the tracks. And, given events of the last year or two in London, Manchester, Paris and Nice, it became clear that the opportunity to train for a potential terrorist attack on Irish soil could prove highly useful.

Third Officer John Keogh made the initial contact with Luas and other stakeholders – a long process involving indemnities, insurance and other administrative tasks, with final approval coming just four weeks before the deadline. The Luas line between Broadstone and Cabra was chosen because it’s one of the few sections isolated from the main roads, winding along the old rail network.

“Using Broadstone as the base, we saw the opportunity of checking out some of the scenarios that might be in place if an incident happened on the Luas track where we hadn’t got direct access off the road. It was an opportunity we didn’t really want to miss out on,” T/O Keogh explains.

The scene of the training exercise. Photos courtesy Trevor Hunt and John Keogh

ORGANISATION

With permission granted for the exercise to go ahead in Phibsboro, the task of organising the incident itself fell to paramedic tutors A/SOFF Karl Kendellen and A/S/O Derek Rooney, charged with fleshing out the details and looking after everything from logistics to compliance with health and safety, traffic management and more. They crafted a highly realistic scenario for what would be the largest mass casualty exercise in DFB history, with 44 trainee paramedics, 60 casualties, and members of the gardaí, ERU, ASU, the Civil Defence, Royal College of Surgeons in Ireland and Luas among those involved on the day.

Testing both the skills of the paramedics and communication lines between DFB and Luas, the exercise began with a call confirming a potential terrorist incident on the line, with an ambulance manned by two recruits arriving from Phibsboro fire station – the station that would turn out to a real incident along this route. The scenario saw four terrorists crashing a car into a tram, overturning the vehicle on the tracks before entering the tram and shooting and stabbing passengers. A second incident later in the day saw an attack on another tram by a second terrorist cell.

“One of the things we did differently from previous years, and to try and make it more realistic, was that we staggered the response and the numbers that were allowed into the incident at any particular time,” says A/SOFF Karl Kendellen. “If an incident happened for real in Dublin, we wouldn’t have 30 or 40 paramedics turning up at the same time – you might only have one or two fire appliances or ambulances, depending on the information that’s given.”

Members of the Garda Emergency Response Unit (ERU), backed by the Armed Support Unit (ASU), cleared the scene before the paramedics could begin triage as per the PHECC clinical practice guidelines. Patients were removed by order of severity to a treatment tent before transportation to a field hospital set up in No. 3 and manned by Dr Niamh Collins, a consultant in emergency medicine who is heavily involved in the DFB training programme – a training exercise for her team also.

“It’s really important for us to build up links with these people. These are agencies that we are working with all of the time – a smiling face of somebody you know helps, particularly in a highly tense environment like this,” says co-organiser A/S/O Derek Rooney, whose primary brief was to produce a risk assessment for the exercise, identifying potential hazards and ensuring the risks were controlled. “[The recruits] were brilliant, in fairness to them. They had a carry, from the initial incident near Broadstone, of approximately 400m. They were in full PPE, which obviously is hard work anyway, carrying 15 or 16 stone – colleagues and members of the public who volunteered and were moulaged (mock injuries), so they had real-life injuries, and a lot of them were shouting and roaring which put a lot of pressure on the recruits. It went very well. A thorough success from everyone concerned.”

Trainees in action.

LESSONS LEARNED

The exercise was a huge success, a large-scale operation that went off without a hitch, and the paramedic trainees excelled on the day. The exercise also highlighted where DFB’s response to such an incident could be improved and further strengthened the links between the emergency response agencies and medical crews who would work side-by-side in the event of a real attack.

“It was great to be a part of, it was a real achievement by everybody. The work that the paramedic tutors and the paramedic trainees themselves put in into making it a success just can’t be quantified,” says T/O Keogh, who notes the efforts made by Broadstone, Luas, Transport Infrastructure Ireland, Dublin Civil Defence, Sisk, the Order of Malta and St. John’s Ambulance in ensuring everything went as planned, and for facilitating their every need on the day. “I just can’t describe how much of a success it really was. To have everybody fully compliant, doing what they were tasked to do without any problem whatsoever – it was a pleasure to be involved in.”

Syria to Swords

Above: Joanne Doyle with crew members in Swords.

Defence Forces NCO Joanne Doyle spent a year working with Dublin Fire Brigade as part of her postgraduate advanced paramedic internship.

Lebanon. Liberia. Chad. The Golan Heights. Swords. One of these is not like the other. The latter, along with Finglas and Tara Street, is where advanced paramedic Sgt. Joanne Doyle – a non-commissioned officer (NCO) with the Defence Forces – spent the best part of a year attached to Dublin Fire Brigade while completing her AP internship. Joanne is usually based in the Defence Forces Training Centre in the Curragh, Co Kildare, but her drive to improve her skills within the medical and paramedic fields have seen her career take an interesting tangent.

“I joined the medical unit earlier on in my career – I liked the medical end of things. I did a paramedic course in 2005 – all of the trips that I’ve completed overseas have been from a medical perspective. The opportunity to join the advanced paramedic course came up after my return from the Golan Heights, so I thought it was a good opportunity and decided to do it,” she explains. Joanne’s background is in training, and she taught in the medical school in the Defence Forces training centre for a number of years. She was promoted several years ago to the rank of sergeant, and is now in charge of the outpatients department for the training centre. “It deals with occupational medicine, primary healthcare – any soldiers presenting sick, for annual medicals etc.,” she says. “I still teach in the Defence Forces and you’re still expected to be a soldier as well as a paramedic. I have been trained in different spheres, not just the medical aspects. In that respect not every day is the same – no more than working on an ambulance here! Every day is different.”

All Defence Forces recruits follow a similar path – 17 weeks of basic training, followed by 3 Star training, and specialist training courses at a later stage. Joanne always had an interest in further education and set her sights on joining one of the core units – staffed by soldiers with a specialised skill. Her first step was to complete a ten-week military medical course in the Curragh followed by ambulance-based skills, including the use of a defibrillator. In 2005 she undertook a paramedic course with the National Ambulance Service, learning skills that would stand to her on a number of overseas missions. Deploying overseas with other United Nations peacekeepers can be an interesting experience, not least because you have an opportunity to work with people of different nationalities and backgrounds and see how they approach certain challenges or situations.

“When I was in Syria I worked with Fijian soldiers. A lot of them were civilians who were contracted in to work for the army for two years – they spent two years overseas. They come with huge clinical backgrounds,” says Joanne. “The two types of missions that we do are peacekeeping and peace enforcement. Normally all personnel are based in a camp and the situation would dictate whether you would do a ten-day patrol or whether the area needs to be patrolled. But everything that leaves the camp, such as patrols, there’s always an ambulance and there’s always a doctor. Sometimes you’re just based in a camp looking after the medical welfare of the personnel – there are always slips, trips, falls, different types of injuries. Spending six months overseas, people get sick or they get injured. [But] you’re still a soldier, so you’re still carrying a weapon, you just carry all your other items and a medical bag [too].”

Joanne Doyle

BACK TO THE BOOKS

It’s more than two years now since Joanne first began training as an AP through University College Dublin (UCD), having decided to take the next step in her career, a process she describes as challenging, though made easier by the Defence Forces’ policy of allowing students like Joanne to focus on their studies. Although her work in the Defence Forces won’t make use of her skills as often as a shift in Dublin City might, she felt that the ability to make greater clinical interventions, particularly in difficult situations overseas, would stand to her and those under her care.

“You need to be able to provide interventions, give some sort of medication for pain relief, utilise a more advanced set of skills to provide more clinical benefits to the patient that you’re dealing with,” she tells me. “If we deal with Irish soldiers that are injured, they usually aren’t injured badly. But we don’t always have helicopters to evacuate them. If I need to move a patient you don’t always have that facility, so you’re managing the patient for that bit longer – you could be waiting a few hours before air support arrives. Here you’ll get an ambulance within a reasonable length of time; you don’t overseas because the operational situation is obviously different.”

Her first contact with Dublin Fire Brigade occurred during the Block 3 internship, a six-week stint on the road supervised by a doctor or professor in medicine. Once she had passed her exams, Joanne was keen to complete her postgraduate internship with DFB, realising that it would provide her with a wide range of experiences and learning on the job, not to mention a rank structure and a team spirit ethos similar to that of the Defence Forces. Some informal enquiries were made, followed by a formal meeting – the issue of indemnity from the Department of Defence had to be resolved among others, although Joanne describes this process as ‘straightforward’.

“I thought that Dublin Fire Brigade was a much better option for the volume and variety of calls, and exposure to different types of clinical situations. My interaction with the Defence Forces was limited for the year, because the Defence Forces will let you gain your exposure and your experience for 12 months before you return,” she explains.

Her initial point of contact in DFB was Third Officer John Keogh, a former member of the Defence Forces himself, who investigated the possibility of Joanne coming on board for the year and worked with EMS Support Officer Martin O’Reilly to sort out indemnity, insurance cover, Garda clearance and the myriad administrative issues that had to be overcome. During her 12-month stint Joanne worked on C watch, primarily between Swords and Finglas, with weekly shifts on the AP car based out of HQ and several weeks in No 8, broadening the range and type of incidents to which she responded.

“Martin O’Reilly dealt with my schedule. He was absolutely fantastic, I always received it weeks in advance,” she says. “I always knew where I was going – it was very professional.” Those three stations were chosen to give Joanne a broad overview of the incidents DFB APs and paramedics deal with on a daily basis, with different population profiles and risk factors in each location.

“We tried to give her as much scope as we could to get a good view of everything that was happening. Her primary location was in Swords fire station with C watch out there, which was a great benefit to her at the start because we had three APs on the watch. Any time she was responding on the ambulance, more than likely she was going to be with an already qualified and experienced AP,” Third Officer Keogh explains. “We had a few priorities when we went to introduce her to the station, [including] the local protocols that DFB has as regards dealing with RTCs, medical cases, any cases where the fire tender is involved. Additionally, there was a recruit class going through the training centre at the time so we were able to slot her into several modules that provide recruits with an overview of the incident command system that we operate, and how the officer falls into the equation.”

Joanne with Third Officer John Keogh and EMS Support Officer Martin O’Reilly.

BACK TO WORK

Joanne has since completed her year with DFB, which she refers to as one of the highlights of her 19 years with the Defence Forces. She returns to a perhaps less hectic life at the Curragh where any given day could see her leading driving courses (she’s also a driving instructor), joining heavy armament shoots in the Glen of Imaal in case of injuries, or simply tending to the medical needs of personnel on the base. “It’s an absolute adjustment!” she says with a smile. “I’ve been out of the Defence Forces for two years on and off between being in UCD and working with Dublin Fire Brigade. I will work as an AP but I won’t work on a daily basis on a frontline ambulance.” Still, Joanne brings back a wealth of experience having had the chance to practice her newfound skills in a more clinically busy environment than she would experience with the Defence Forces, and to shadow and work with DFB APs who have been practising for a number of years.

“In her time here she probably spent more time on the AP car in DFB than any of our own APs, so she received huge exposure to incidents. She’s going back to a job now where she won’t do anything like what she’s done over the past year. It was a great asset for her, and a great asset for the Defence Forces to have that kind of background going back into their service, a good understanding of how the civilian EMS side operates,” says T/O Keogh, who notes that by the end of her year with DFB Joanne was well-known across Foxtrot District, deferred to as the clinical lead if she was the only AP on site. “She also got on really well [with the crews], she got involved in all of the social events that were run between Finglas fire station and Swords fire station. She was fully involved really with everything that was going on in the station, and they treated her just like one of the crew.”

The relationship with the Defence Forces also continues to blossom – a second AP has since begun his AP internship with DFB, a good sign of things to come. “We’re hoping that continues with Darren McDaid – he’s going to be with us for a year. Hopefully we will continue that development between ourselves and the Defence Forces because it’s great to be able to do it. We’d love to be able to facilitate it more,” says T/O Keogh, a sentiment echoed by Joanne.

“The Defence Forces is delighted because they would like to have a relationship with Dublin Fire Brigade and to keep that relationship open,” she tells me. “I absolutely loved every shift with Dublin Fire Brigade. I’ve met brilliant people, I’ve made great friends. I think Dublin Fire Brigade has some of the best APs – there was always something to learn, as every clinical case is totally different. It was brilliant to work with really experienced advanced paramedics who have seen everything and done everything. It was a great opportunity to work with them. If I wasn’t retiring in two years I would definitely consider applying for Dublin Fire Brigade. I think it’s a great opportunity for people who have any interest in the EMS or the firefighting side. I think it’s a great career.”

A tall order

Above: D/O John Rush

Conor Forrest caught up with D/O John Rush to discover more about the brigade’s new hydraulic platform.

Firefighting rescues and operations involving tall or difficult to access buildings often necessitate the use of either a turntable ladder or a hydraulic platform. Dublin Fire Brigade has recently added one of the latter to its fleet, a MAN SS263 appliance that extends to approximately 86 feet and features a range of updated safety features and increased versatility when compared to the 70-foot SS220 currently in use. “It’s not used instead of a turntable ladder – they both complement one another. The turntable ladder has its good points and the hydraulic platform has its good points,” explains District Officer John Rush, a 34-year veteran of the job who was trained in Kilbarrack and today oversees A watch Alpha District. D/O Rush spent a number of years in Dún Laoghaire fire station – where the hydraulic platform is stationed – as a firefighter, and undertook two weeks of platform training before being asked to instruct on its use. D/O Rush tells me that DFB’s first hydraulic platform went into use during the late 1980s, a 50-foot appliance originally based in Tara Street – Dún Laoghaire became its base of operations following the amalgamation with Dún Laoghaire fire brigade. While the platform can be deployed anywhere within DFB’s jurisdiction, it also goes out any time there’s a general turnout for Dún Laoghaire.

“A lot of the time the platform is used it’s nearly the first thing that is looked for if there’s a big fire. It’s a great piece of kit if you want to work from a height with a water tower. It’s more versatile – there are three booms on it so you can manipulate it a little better,” D/O Rush tells me. “I’ve used it at incidents, especially when I was the station officer in No. 12. I’ve used it to take people off buildings, particularly building sites where perhaps somebody has had an accident.”

INSTRUCTION

Until recently, D/O Rush was the sole hydraulic platform instructor in the job, and his move away from Dún Laoghaire meant less time spent working with the platform on a weekly basis – necessary if you’re to keep on top of its operation. Given that this new platform will be in service shortly, and with D/O Rush coming towards the end of his career in the brigade, he was asked to train a new team of instructors for the next generation of platform operators. Three instructors based in No. 12 were chosen and D/O Rush, working with emergency appliance builder Emergency One, ran a comprehensive course covering the ins and outs of the SS263’s features and operation, including several demonstrations of its capabilities across Dublin City, at Trinity College, on Mary Street and other locations. “It’s versatile and nearly foolproof, but you still have to know what you’re doing to use it safely,” says D/O Rush.

When spoke the new platform was with the Workshop, with a trip to No. 12 with the driving instructors to follow – at 12m long the SS263 is no easy machine to navigate through heavy traffic and narrow city streets. “It’s probably one of the longest appliances in the job at the minute,” D/O Rush explains. “You have to be a bit more careful driving it around – there’s an overhang at the front and then a cage hanging from the back. With some of the smaller streets around the city you may have to be really careful.”

Once the instructors can safely navigate Dublin’s highways and byways, the next step will be training the crew of No. 12 to safely operate the new platform – the set of controls inside the cabin and in the cage, and the vehicle’s jacking system. The latter is one of the most important safety features and needs to be extended correctly each time. Fail to do so and you could wind up with the platform on its side. “If it’s not right and some of the safety features are not adhered to it could easily go over,” he says.

“Normally there’s a crew of three on the appliance – a sub-officer, a driver, and a cage operator. The cage man goes into the cage and goes up, and the driver then operates the jacking and all of the base controls. He’s the important person in the job – it’s really important that the driver/operator has everything sorted and that the platform is jacked properly before it’s operated.”

Once the crew of No. 12 finish their training on the new appliance it will be ready to enter service wherever required. D/O Rush is confident that the platform will boost Dublin Fire Brigade’s capability in responding to high-rise and other incidents. “It’s probably one of the best platforms I’ve encountered in the job,” he says. “It’s a step up again, another level.”

The future is electric

With the number of electric vehicles set to increase on Irish roads in the coming years, Dublin Fire Brigade is training recruits to deal with potential incidents, writes Conor Forrest.

Depending on who you ask, the motoring world is on the cusp of an electric vehicle (EV) revolution. With diesel’s reputation on the ropes, many of the world’s car manufacturers now feature a hybrid or fully-electric vehicle in their line-up. Volvo announced recently that all cars it produces will use electric or hybrid power from 2019. Plans have been made in the UK to ban the sale of diesel and petrol cars and vans from 2040, with similar moves underway in France, Norway and the Netherlands. Ranges are increasing, charging times are dropping, and drivers across the world are being offered incentives to make the move. Everything considered, it seems that things are swinging in favour of EVs.

The technology has actually been around for quite a while. The first electric vehicles appeared in the 19th century and we’ve been using them ever since – milk floats, forklifts, golf carts and bread delivery vans to name a few. So perhaps it’s fair to say we’re coming full circle rather than witnessing the advent of a completely new technology. In Ireland we’re a little behind the curve – carrots to encourage EV ownership are minimal compared to some of our European counterparts, and just 3,000 or so have been sold here over the past few years.

“That’s going to change dramatically. The analogy I would use is when we were all driving petrol vehicles and the road tax situation changed, with road tax based on CO2 emissions, so everyone swung across to diesel,” explains FF/P Richard Hunter. “In the next two to three years you’re going to see a big swing from diesel to electric.”

EDUCATION

Richard’s background is in the motoring industry, having worked for Renault Ireland before joining Dublin Fire Brigade 15 years ago. With a deep-seated interest in EVs, he contacted his old employers when these vehicles first landed on Irish shores at the beginning of the decade, requesting information regarding their safety.

“As a brigade, we have to be proactive rather than reactive. We have to understand the technology, how it’s coming, how it’s changing,” he explains. Such understanding must be fluid, necessary due to the rapid pace of change within the industry. The last few years alone have seen huge strides made in lithium-ion battery technology, with manufacturers decreasing charging times and increasing range – key factors for consumers hesitant in getting rid of their fossil fuel transportation. Better range, lower prices and a wider variety of Government incentives such as free tolls and parking will see the number of EVs sold here spike in the coming years, and Ireland’s emergency services have to be prepared.

Above: Recent training in Clonmel, Co Tipperary for the National Fire Directorate. Photo: Richard Hunter. Main image: Renault’s range of zero emissions vehicles. Photo: Renault Marketing 3D-Commerce

The end result of Richard’s fact-finding mission was an emergency response guide to safely dealing with EVs involved in road traffic collisions (RTCs), which has been taught at training programmes in Tipperary for the National Fire Directorate and has been part of the curriculum for new DFB recruits over the past five years. DFB’s EV course is focused on making firefighters aware of the ins and outs of the average EV, tackling urban myths and educating firefighters about how these vehicles work, such as their silent nature (no rumbling engine) or how to recognise an EV (blue-tinted lights, ZE – Zero Emission – badging throughout, and the absence of a tailpipe). “Straight away, even if you haven’t done the training course, something is going to be telling you there’s something a little bit different about this car,” says Richard.

There are several differences in the way firefighters approach the scene of an incident involving an EV when compared to a standard ICE (Internal Combustion Engine) car. If the vehicle is on fire, once it’s extinguished they still have to consider the lithium-ion battery and the bank of cells inside – this has to be cooled as otherwise it could reignite. Recovery, too, is different – the likes of the AA deploy specially-trained personnel to recover damaged EVs. And if the damage is severe, there are even more factors to take into account.

“If the vehicle has been catastrophically damaged where there are exposed cables or if the electrolyte [inside the battery] has leaked, it’s explosive, it’s quite toxic. It’s all about recognising that – the electrolyte has got a glue-like smell,” Richard explains. “And how do you deal with electricity? You don’t take any chances whatsoever. There are electrical gloves, standard operational guidelines, and those copy and paste across to an EV when you’re dealing with exposed wires. It’s just thinking outside the box. You’re not looking at a fuse board now, you’re looking at a car on the road, but the principles are the same as regards your safety.”

The instances of catastrophic destruction are thankfully quite rare. In reality, as Richard agrees, EVs are often quite safer to deal with in the event of an incident. There’s no tank full of volatile fuel waiting to ignite, and there are less moving parts in the absence of an engine – power is provided via one or more motors. While EVs are in use by the likes of Dublin Port Tunnel, Dublin Port Authority, Dublin Airport and Liffey Valley Shopping Centre, alongside private early adopters, for the moment the chances of running into an EV-related RTC are relatively rare given the small number of them on our highways and byways. Still, DFB is ensuring it’s prepared for the day that petrol and diesel cars have a competitor with much greater volumes on the road. Richard is keeping on top of the latest developments, aided by Renault Ireland who supply electric cars for the purposes of training and keep DFB up-to-date with where the technology is progressing – the French company has made its own investment in EVs with the Twizy, Zoe and the Kangoo Z.E. van.

“EVs are around a long time and I think they’re going to be around for a lot longer than the combustion engine,” Richard says. “European and in fact worldwide manufacturers have decided electric is the way forward. We have to be proactive rather than reactive in how we’re dealing with the technology. It was important that it was recognised within the brigade that this was a change, and they have embraced it and moved forward with it very quickly.”

Retired members: Noel Hayden

Conor Forrest caught up with retired District Officer Noel Hayden, who spent the best part of his career fighting fires on Dublin’s southside.

In the days when Dún Laoghaire fire station was a standalone unit, yet to become integrated with Dublin Fire Brigade, funds and finances were not so readily available. The process of officially mending or replacing something could be quite bureaucratic, and so it was often easier for a member of the crew to get out their toolbox and mend the broken lock or door. “There was no money for anything, and there was no gear – I had better tools in my car,” recalls retired District Officer Noel Hayden, who spent more than three decades fighting fires in Dún Laoghaire. A Crumlin man born and bred, Noel initially envisaged a life spent working in the trades. Beginning as an apprentice carpenter and joiner in Kennedy’s Bakery, he picked up plumbing, electrical and various other skills in the years that followed, including a stint as a carpenter with the now defunct Modern Display Artists. In fact, the house he and his wife Deirdre (along with their five children) have lived in since around 1983 was built by Noel, his brother-in-law Dennis and colleagues in the brigade at the time.

Though Dennis was a firefighter, the thought of joining the fire brigade had never crossed Noel’s mind. He was working on a job in Kilbarrack Shopping Centre in 1972 when Dennis suggested he join the brigade, and Noel agreed to look into it. A week or two later an advertisement for Dún Laoghaire firefighters appeared in the paper, and Noel’s wife Deirdre duly went to the town hall to collect an application. As they had none printed she was directed to the fire station, where they had none either, though the second officer, Willie Kennedy, accompanied her back to the town hall to duplicate the form. By the time Dublin Fire Brigade launched its own recruitment drive several weeks later, Noel was a firefighter in Dún Laoghaire. 

“It was handy enough until I got the pay!” he recalls of those early weeks with a laugh. Prior to joining the brigade, Noel was earning £35 a week with a builder in the city; the fire brigade’s starting salary was substantially less at £20 a week. Couple that with the fact that he had bought a house on the northside and was commuting down, and circumstances were a little strained.

“It was a bit of a struggle when I went into the fire brigade at first,” he tells me. “Then when the petrol crisis came that really knocked the socks off me. The train wasn’t always a good idea, and we didn’t always have the bridges we have now. If you were coming from the northside you had to go around Butt Bridge and right back down the quays on the far side to get to Dún Laoghaire. It was a long, slow trip.” Noel’s first chief in Dún Laoghaire was Kerryman Michael Murphy, who was cautious about needless spending, but had a sense of humour. “One time the chief officer said ‘You’ll have to act station officer tonight’. I said ‘I never did it at night-time before’. Says he, ‘There’s no difference, it’s just dark’!”

Noel quickly became involved with the social side of life in the brigade, joining the Sports and Social Club and spending 20 years on the committee. During that time they formed a boat club and, with Paddy Lee, a benevolent fund. In 1974 Dún Laoghaire hosted one of the biggest annual dinner dances in its history, with around 340 people attending from brigades around the country. “We improved a lot of things – we reorganised the television room in the station and I made seating for it. We got another recreation room that also had bar seating – one of the boys knew somebody who was closing a bar down,” says Noel.

Noel was one of the
firefighters stationed in Dún Laoghaire when the new station was opened in 1991

Improving conditions

Given his background, and the lack of funding available, Noel would do maintenance work around the station, while lending the mechanics a helping hand from time to time. It was during this time that he became involved with the union, and a committee began to meet with the Corporation manager once a month to voice complaints or request funds. A potato peeler was an early addition, then a dishwasher. A washing machine for PPE was also acquired after some negotiation, and the issue of lighting within the station was a common complaint. “Lights used to be switched off at 11pm in the fire station – it was like being in a reformatory!” he explains with a laugh. “We got extra lights fitted in toilets etc., and generally improved the conditions.”

The funding situation improved under the brigade’s new chief, Tom McDonald, a veteran of DFB. A greater emphasis was placed on training and equipment; the station’s firefighters began with a breathing apparatus course and new appliances were purchased. Sub Officer Christopher Cummins was dispatched around the country, visiting each fire station to see what they had, and made a list of requirements. The result was an impressive emergency tender featuring some of the latest innovations, including radios for communicating with marine rescue, housed in a small onboard control room.

“We did our BA course in the OBI [where his grandfather attended school almost 90 years previous], and other courses too. We did our own pump training in Dún Laoghaire – myself and Aidan Carroll ran that,” Noel explains. Exercises, too, became a regular occurrence, and the crew at Dún Laoghaire took part in one of the earliest Sealink joint rescue exercises in the Irish Sea, conducted alongside Holyhead Fire Brigade, the RAF and the Irish Air Corps. “We continued to progress,” Noel adds. “It was a smaller brigade so it was easier to do, you could train everyone in a couple of weeks.

Despite this increased focus on training and equipment, Dún Laoghaire’s ambulance service ran into difficulties in the late seventies/early eighties. Rewind just a couple of years and there were three Dún Laoghaire fire brigade ambulances operating in the district – two regular ambulances and a fever ambulance. However, staffing issues began to arise and Noel explains how – rather than manning the ambulance for a full shift as happens today – personnel would switch between the fire tender and ambulance throughout the course of a shift. 

“You could come back in, get off the fire tender, wash yourself very quick and get into your dress uniform, get onto the ambulance and be out on a call five minutes later,” he says. The ambulance service finally departed in 1982, falling under the remit of Colmcille’s Hospital in nearby Loughlinstown. Though Dún Laoghaire moved to their present station in 1992, and amalgamated with Dublin Fire Brigade in 1994, the station remains the only one in Dublin without an ambulance today. Still, the crew was by no means underworked. The chimney van was one of the busiest appliances in a time when people were still burning the old coal. “When I was there first you would do 15 chimney fires a night. The best thing Mary Harney ever did for the country was get Dublin smoke free [in 1990]. It cut down on the chimney fires, as did the natural gas and gas-fired heating,” Noel explains.

Noel at his home

Memories

Noel’s time in Dún Laoghaire lasted 30 years, but eventually he moved on. Having been promoted to sub officer in 1984 (acting sub officer since 1979), and station officer in 1994, he joined Donnybrook fire station in 2003. Three years later he was posted to Phibsborough as the district officer and saw out his remaining years on the northside, eventually retiring in 2009. Throughout that time he has met some great characters (some of whom dubbed him ‘Luigi’ on seeing his jet black hair). They’re the type of people you remember years after you’ve left the job, the type of people who take you under their wing, who make you laugh and learn, and most of all who make the job what it is.

“I’ve worked with some great characters, some very skillful and smart people. I had a station officer, Tim Mahony, he was one of the first station officers I worked for. Myself, Aidan Carroll and a few others, we used to be called Tim’s lads. We had some great times working with Tim. He used to say ‘There’s some equal lads and others more equal!” Noel recalls. There are memorable incidents too – good and bad. Noel remembers a call to attend to a 12-year-old girl who wasn’t breathing. Though they quickly reached the scene she was beyond help, and all they could do was bring her to hospital. “I think that’s the one that sticks in my mind the most,” he explains.

But lives have also been saved. One day Noel was teaching another firefighter how to drive the appliance when they were flagged down – a fire was burning outside a nearby shed with two children trapped inside. Leaving his colleague to operate the pumps and raise the alarm in the station across the road, Noel managed to locate and rescue a young boy and his friend. Three years later, the crew were walking out of the station’s kitchen, and could smell something burning. A house was on fire around the corner and they quickly turned out, Noel circling around the back while several others came through the front door. Spotting a crack in a pane of glass from which smoke was emanating, Noel quickly removed the glass and climbed inside, passing two kids out to safety. With colleagues in BA sets approaching and the smoke getting to him, Noel retreated to the back yard having warned that somebody else was trapped in the house. Then he heard a noise, and he was handed a baby.

“It was the same family as the young lad in the shed – that was the four of them I rescued from fires!” he explains. “I must say, in the 37, 38 years there I enjoyed most of it. I might have had about three bad days, and two of them I can’t remember.” Noel has retired from DFB, but life after is by no means quiet. “The things I miss most are the days off!” he laughs. Still quite handy with a toolbox, Noel is the go-to man in the family and his neighbourhood when something goes wrong. He’s also started a family tradition – his son Rod has been in the brigade since 2004, stationed in Dolphin’s Barn, and thoroughly enjoys the hectic life of a firefighter. “He likes being busy,” says Noel. “He’s happy in his work.

High calibre – DFB’s new emergency service controllers

Dublin Fire Brigade has welcomed the latest batch of emergency service controllers, who graduated from the O’Brien Institute last December.

Last December, a fresh batch of emergency service controllers finished their ten weeks of training in the O’Brien Institute, graduating in front of senior officers, training instructors, friends and family. The day began with the recruits undertaking their final exams, followed by a gathering in the chapel – a Critical Incident Stress Management (CISM) information session where CISM team member Adrian O’Grady spoke to the new controllers and their families, providing an outline of what CISM is and what the team provides – a response to any call within 20 minutes from a team of volunteers across the job.

O’Grady also outlined the role of the controller, the need to get a clear picture of the scene, the ability to calm callers down and empower them to help others, to mobilise resources within seconds, and liaise with crews on scene. “Call takers save seconds, seconds save lives,” he noted.

In addition, he touched on the need for resilience and their ability to bounce back – some of the calls received by emergency service controllers can take their toll, and care and support from their loved ones at home is very important to cope with trauma.

During their training, the recruits were exposed to increasingly severe calls, and are being mentored by experienced colleagues in their early days in the job. The CISM team has recently introduced a support whereby emergency service controllers can press a button and speak to a member of the CISM team. But family support is paramount to reducing the impact of the highly stressful workplace, and is important for maintaining a good work/life balance.

“CISM is not an illness or a disease. From next week, your nearest and dearest will be exposed to very stressful and complicated situations. We have trained them for it insofar as we can. However, stress can manifest itself in different ways,” explained Brigade Training Officer Gerry Stanley.

Passing out

The CISM talk was followed by a drill at the front of the chapel, an inspection of the graduating controllers by Brigade Training Officer Gerry Stanley and Assistant Chief Fire Officer Dennis Keeley, ending with an official presentation of certificates inside the chapel. A popular topic was the standard of training, the quality of the recruits, and how this is just the first step in their new careers.

“It was difficult to start with, it took a bit of getting used to, coming from the private sector, not being used to being so disciplined. But after the first week or so I was settled in. It was all very interesting, very rewarding too,” said David Doran, one of the new emergency service controllers who hopes to one day undertake the firefighter and paramedic training. “Like most young people, I’ve always admired the fire service, I’ve always wanted to be a part of it. I’ve been in the Civil Defence, and I applied for the last number of recruitment opportunities. Lucky enough, this time I got in!”

 

Emergency service controllers

Speaking at the ceremony, ACFO Keeley was full of praise for the graduating recruits.

“The role that you take on is an extremely important one – you are the face of Dublin Fire Brigade when a person makes a call for help, whether it’s for the fire service, ambulance or rescue,” he said. “It can be at times a very stressful job, but I would hope that the training you have been equipped with, your colleagues, the further training that you will undergo, and the family ethos in the brigade will get you through the types of incidents that you will face. I wish this class the absolute best for their future careers. For us, the future looks good when we have people of your calibre coming into the job.”

Transforming lives: Operation Transformation

RTÉ’s Operation Transformation celebrated its tenth anniversary this year, setting another five leaders on the path to a healthier lifestyle. Conor Forrest caught up with S/O Dave Connolly to learn more about Dublin Fire Brigade’s involvement in the show.

Celebrating its tenth anniversary this year, RTÉ’s Operation Transformation returned to our screens last January and February, with five new leaders put through their paces through an intensive eight-week programme in a bid to radically change their exercise and eating habits. For the third year running, Dublin Fire Brigade partnered with the show to set the leaders a series of physical and psychological challenges, this time with two firefighters in the form of S/O Dave Connolly and FF/P Stephen Howard, pushing them to their limits each week.

For Dublin Fire Brigade, the show represents an opportunity to showcase the depth of experience within the brigade, alongside the types of incidents they regularly respond to. The bar was set high (literally and figuratively) at the end of the first week: the leaders assembled at La Touche House in Dublin’s docklands, an imposing 100-foot building. Here they had to undertake a psychological challenge, climbing the 100-foot turntable ladder to the roof, followed by a leap of faith – stepping into thin air while suspended in a harness. Other challenges tested the leaders’ willpower and encouraged them to work as a team – ziplining from Tower A to Tower B in the OBI, or dealing with the fallout from a simulated traffic collision while simultaneously fighting a number of fires.

“We were trying to highlight different aspects of what DFB does – we included road traffic collisions, highline rescue work and swiftwater rescue on the beaches,” explains S/O Connolly. At one point the pressure proved too much for Seán Daly, a leader in his twenties, who clashed with S/O Connolly on the drill yard and was (temporarily) given his marching orders. “The exercises were designed to put them under pressure. The logic was, when they left us, the next time they’re put under pressure they can use their [newly developed] coping mechanisms,” he added.

However, S/O Connolly admired the enthusiasm and effort displayed by Seán and the other leaders, who were being pushed to their limits and beyond. “Seán – you could never doubt his effort. Chris, an amputee, he moved better than some of the other leaders, and his attitude and mindset was right,” he says.

Operation Transformation

Dave Connolly and Stephen Howard. Images courtesy RTE.

Looking back

Devising, organising and implementing these challenges is a tough process, one that begins several months before the show begins. However, despite long days of planning and preparation, long hours to produce just a few minutes of TV time, S/O Connolly thoroughly enjoyed the experience. “It’s been fantastic – I get to push boundaries. I’m very passionate about DFB, and to be able to highlight it on a national stage is brilliant. It’s all very challenging, but I love it,” he tells me. “This year I was working with Stephen Howard, a firefighter from D watch Kilbarrack. He’s a qualified physical therapist – that was great when we were warming up the leaders, making sure nobody got injured. He was an absolutely brilliant asset.”

Clearly their hard work was a success – a combination of a healthy eating plan and new-found willpower meant that the leaders collectively lost almost 10 stone during the two months. “By embracing a healthier way of life they have inspired thousands of people around Ireland to transform their lives. Already the leaders have lost a serious amount of weight, but more important is what they’ve gained – a love for exercise and a healthier relationship with food. It would be hard to find five more inspirational people to be the leaders for the tenth series of OT,” said proud host Kathryn Thomas.

The leaders also performed admirably in a final race in the OBI against a team of All-Star leaders from previous series. The head-to-head competition was a tough test featuring an amalgamation of the challenges this series – ziplining from a raised platform; loading from an equipment dump to a DFB jeep; pulling the jeep from one end of the training yard to another; and racing to unload a tender to extinguish a fire. Though the race was close, the current leaders won the day.

“This year’s five leaders were working together as a team for a period of weeks at this stage – they had gelled together and were working very well as a team,” S/O Connolly explains. “But the All-Stars, when you brought them together they were five individuals, and they just hadn’t got that time together to perform at the same level. And the proof was in the pudding.”

CISM: Learning from the best

CISM

Adrian O’Grady, Dublin Fire Brigade’s critical incident stress management team coordinator, recently travelled to attend and take lessons from the 2017 International Critical Incident Stress Federation World Congress.

Over the years, effective critical incident stress management (CISM) has become increasingly prevalent among emergency services. A protocol devised to deal with traumatic events, it allows those involved to share their experiences and emotions, learn about stress and its management, and avail of further help if required.

Dublin Fire Brigade (DFB) is one of a number of Irish emergency services that has a full-time CISM response team for personnel who need to talk about their experiences. New recruits are provided with several days’ worth of CISM training during their early days in the job, and similar training is provided to emergency service controllers. In addition, CISM training is provided when a member of DFB receives a promotion, before going out into the field. When required, the CISM team also organises one-to-one interventions post-incident, as well as group interventions two to three days later.

At the head of DFB’s CISM team is coordinator and Station Officer Adrian O’Grady, who recently travelled to Baltimore to take part in the International Critical Incident Stress Federation World Congress, May 1st – 6th on stress, trauma and coping mechanisms. The governing body that oversees the accreditation and standard of CISM training across the world, the Federation runs a world congress every two years, an opportunity to network, meet fellow professionals, and share ideas.

“It was a joy to be at, full of training lessons from around the world, of disasters, the aftermath of disasters, support needed in disaster scenarios, but also the small stage incidents that we encounter regularly,” says Adrian, who recently added certification as an Eye Movement Desensitisation and Reprocessing (EMDR) practitioner to his skillset, a psychotherapy that facilitates those affected by trauma to resume the normal processing of information. “There were some new ideas over there, some old ideas that have worked very well. It was a very open congress, it was about learning from the mistakes we’ve made, and pushing forward in new ways of working. An excellent experience.”

CISM

Adrian O’Grady (centre) with Dr Jeffrey Mitchell (left) and Dr George Everly (right), CISM’s founding fathers

Lessons learned

Thankfully Ireland hasn’t been exposed to a major emergency incident since the Stardust fire in 1981. However, this means that DFB’s CISM team only has experience in assisting in the aftermath of smaller scale incidents, and thus the chance to learn from those who have dealt with major emergency events was invaluable.

Among the incidents discussed throughout the week was the Pulse nightclub shooting in Florida last year, in which 49 people were killed and 53 injured; the 2016 shootings in Dallas in which nine police officers lost their lives, the deadliest incident for US law enforcement officers since 9/11; the 2015 Baltimore riots following the death of a man in police custody; and the aftermath of Hurricane Katrina. Outside the US, the case of Germanwings Flight 9525 was highlighted, in which a passenger flight from Barcelona to Dusseldorf was deliberately crashed into the French Alps by the co-pilot, who had a history of depression. All 144 passengers and six crew members on board were killed. “To hear the experiences of people in the aftermath of those incidents was phenomenal,” Adrian explains. “A lot of people at that congress were the same kind of people, people who have worked on the ground at major incidents and understand what it’s like. It was great to mingle with them – they’re usually in the background.”

For Adrian, it was also a chance to meet the founding fathers of CISM. CISM training was first devised by Dr Jeffrey Mitchell, a former firefighter and paramedic who came to a realisation that there was a need for additional support and interventions in the aftermath of a traumatic incident. Dr Mitchell wrote a paper outlining his ideas in 1983, and from there the field of traumatology exploded into being, aided by the work of George Everly, the co-founder of the International Critical Incident Stress Foundation. “You’re seeing the people who wrote the entire system – they’re still there and they’re at the top of their game. George Everly is at the top of neuroscience and neuroplasticity. He’s more or less proven that CISM still works because neuroscience is now saying it does. Because we’re taking scans of the brains it’s telling us that we’re hitting the right areas with the work that we’re doing,” Adrian says.

The way forward

Having had the chance to mingle and learn from colleagues around the world, Adrian understandably came home bursting with ideas on how to improve DFB’s CISM unit. For example, a dog handler who worked tirelessly among crews on the site of the Twin Towers in 9/11 spoke about the effectiveness of using dogs in the aftermath of major emergencies, which could be incorporated within the work of DFB’s team in the future, particularly with members of the public. Adrian also noted the use of a mini pedalo by emergency dispatch personnel while on duty. “If you’re traumatised and the adrenaline is rushing through your body, you still have to take the call, there’s nowhere for it to go,” he tells me. “The pedalo enables you to release some of the adrenaline from your system, though I don’t know how that will go down!” One of the US fire departments has developed a comprehensive suicide prevention programme – DFB does quite a lot of suicide prevention training, but this particular programme was more hands-on and open in terms of discussing suicide and the risks among emergency service personnel. Adrian has presented these ideas to DFB management, who have provided fantastic support to the CISM team and to Adrian in travelling to Baltimore.

However, he also had the opportunity to share a unique concept created by DFB’s CISM team – the family CISM information nights in the OBI, which provide the family members of new recruits with information on what their loved ones could go through in the future, and the tools required to help them get through difficult times. “That seemed to have gone down very well over there, a lot of organisations don’t do the family nights,” he explains. “I’ve already been in touch with several fire departments over there who want to see what we do, how we do it, when we do it, and how we present that package to members of the public. We brought as much as we took, which was great.”

CISM

Crisis response dogs are helpful in getting
traumatised people, especially children, to
speak and process traumatic events

The plan now is for DFB’s CISM unit to progress further, to continue to incorporate international best practice, to learn from the mistakes and experiences of other services and to stand shoulder to shoulder with colleagues around the world. The team is a guiding member of CISM Network Ireland with T/O Brendan McNicholas as its current chair, and is in contact with the new European network as it begins to evolve. The research arm of the CISM team has also recently presented a paper at the European Association of Work and Organisational Psychology Congress held in Dublin in May.

“We’re prepared, and we’re a lot more prepared after this congress than we were before,” Adrian says. “It’s just a matter of disseminating all of this information to the team and across the job. There are areas for gentle improvement, but the quality of our team is up there with everyone else.”

As the CISM unit continues to grow and expand its horizons, the team members will play an ever-important role. Adrian notes that they’re looking for new team members as the current unit is at the end of a four-year cycle, one that’s in place to avoid secondary traumatic stress. “I can’t ask anything more of the team that has worked for the last four years – they’ve done their duty phenomenally,” he says. “They give up their time, their family and home time, and will drop everything in a heartbeat to be a support for their colleagues. It’s on the back of those people that the team is in such a good place.” 

OBI family nights

Adrian first got involved in CISM when he was six months in the job, stationed in Rathfarnham, following a traumatic incident. The team was formed in 1999 by his predecessor (the now deceased Sub Officer Mark Brannigan) and has gone from strength to strength over the years due to the work of Adrian, the Clinical Director Aidan Raynor, and the tireless team members, providing supports to DFB personnel and their families that include family information nights in the OBI. Family members can play a huge support role – strong bonds, open communication and honest discussion can prove pivotal, and they can recognise changes or stress escalation in their loved ones that others may not.

The most recent night was held at the beginning of March; alongside talks from Gerry Stanley, Paul Lambert and Dan Fynes, Adrian gave an account of what the family members of Recruit Class 1/2017 can expect in the years ahead, noting that new recruits are more likely to share stressful encounters at home than with their colleagues. “That’s why we’ve brought you here tonight, to prepare you for those offloads,” he told the gathered family members.

The next step: DFB’s new sub officers

Pictured are the 50 sub officers who graduated in May, along with the team of instructors led by D/O Robert Tierney

Among the latest graduates from the O’Brien Training Institute are 50 new sub officers, who have completed the junior officer course.

Dublin Fire Brigade’s training centre in Marino is a whirlwind of activity these days, as recruit classes undergo their introduction to the world of firefighting, serving personnel pass through for continuous professional development, and external organisations take part in courses like occupational first aid. Among those passing through the training institute earlier this year was a group of newly promoted sub officers, completing the junior officer course in advance of deployment in their new roles.

A total of 48 full-time and two retained sub officers took part in the intensive two-week course, following a rigorous and robust selection process. Covering a variety of knowledge and expertise required of a sub officer, the overarching theme is the structure and management plan of Dublin Fire Brigade, and the position of the sub officer in the chain of command.

“The areas we cover are methods of instruction – they have a paramount role within the organisation in the stations, delivering lectures, delivering and supervising training. So it’s important they have an understanding of the health and safety of firefighters and the ability to deliver training. We teach them how to do that,” explains course director D/O Rob Tierney. “It’s the biggest junior officer course ever done in Dublin Fire Brigade. Logistically it was quite demanding, but I had a great team around me, especially the officers that I had asked to be here on the course. But also the support staff in the OBI, considering that they also had 50 recruits training here. At some stages there were 200 people here during the day, but I’m pleased to say that it went very well. It’s great to see so many people progress through the ranks in one group. Historically you have smaller groups, perhaps of 20-30 people, but to see 50 new officers in a room is fantastic progress for Dublin Fire Brigade and Dublin City Council.”

Sub officers

The team of course instructors. FRONT (L-R): D/O W. Maher, D/O R. Tierney, D/O P Hendricken. BACK (L-R): S/O R. Currie, S/O S. Dillon, S/O P. Sherlock, S/O M/ Cooke

Coursework

A number of instructors were seconded to the OBI for the purposes of this course, some from operational duty and others working in the training centre. Alpha district D/O Willie Maher was one of the former, chosen for his experience with DFB’s hazmat response capabilities. Though hazmat incidents are perhaps less frequent than others, sub officers play an important role in these and other events, dealing with smaller incidents as the incident commander, filling the role of sector commander at larger scenes, managing resources or provide reports along the chain of command.

“Equally they would have to look after their own crews, wearing of correct PPC, identifying that it’s a hazmat incident, making use of the information resources that we would have at a scene. They’ve been given a general overview of all the different skills they might be called upon to manage at a hazmat incident, big or small,” D/O Maher says. “I think the students themselves have stepped up to the plate as regards their professionalism, their punctuality, their dress, and it has been noticed by the other courses. These people are taking on this challenge and they are progressing, they’re fully engaged with the process. The questions they have asked in the lessons are very appropriate, very apt, and there was good engagement with the students on the course. There was a definite desire for learning.”

Sub officers

Tom Gallagher

Changing roles

The motivation behind the students’ move from firefighter to sub officer is varied, from a desire to have more responsibility to a chance to experience other facets of the job. Others are seeking a change in their careers, looking for new challenges. “I’m in my twentieth year in the job – Tallaght for 13 years and Tara Street for seven. It’s time for a career change, I’ve done firefighting for 20 years now, I want to move onto the next step,” says Sub Officer Tom Gallagher. “I’m apprehensive but looking forward to it! I was in the acting position a good bit in the last year in my own station, so I have an idea of what is expected of me. I’m looking forward to it – a new station again.”

For Sub Officer Niall Grant, a 20-year veteran of the brigade, it’s a chance to maintain his interest in the job. Having worked at a number of stations throughout the past two decades, absorbing as much as he could, progressing to junior management is a logical progression. “As a firefighter you can go to different stations on transfer, you can absorb as much as you can either on the ambulance or within a role as a senior firefighter,” he says. “But at a certain stage of your career, it’s going to come to an end… I would have gone from station to station to always keep fresh, I’ve done an awful lot within that window of 20 years as a firefighter. And now this is just another station to refresh in the job and take it to another level.”

The new sub officers are beginning life in their new stations, in new roles that require new and more advanced responsibilities. The course might be finished, but their education is ongoing. “This development course has been full on, we’ve received over 40 lectures on a wide variety of topics,” explains Caroline Gunning, who has been with the brigade for the past 17 years. “There’s a lot to take in. We’ve had really good instruction so we’re taking away a big toolkit, and we’ll learn as we go on.”

Instructor Stephen Dillon, a Station Officer in Foxtrot District, is proud of the class and believes they will prove valuable to the brigade in the years ahead. “I’ve worked with many of these guys – I’ve worked with them through different watches through my career,” he explains. “A great asset to Dublin Fire Brigade, one and all.”

Firefighting on high

A team from Dublin Fire Brigade has been working hard on updating and developing the brigade’s high rise firefighting plan, coordinated by District Officer John Chubb. 

When you think of a city dominated by high rise buildings, Dublin doesn’t immediately spring to mind. New York, of course, and Tokyo. London perhaps, and Dubai. However the term high rise buildings, as B watch District Officer John Chubb explains, doesn’t solely refer to buildings that tower 50 or 60 stories above ground level, but rather those of five stories and above.

“A more focused way to describe it is a building that the fire service has to depend on the provisions within for fire safety, whether active or passive, such as sprinkler systems, dry riser systems, smoke control and ventilation systems. Any structure that necessitates moving away from our fire appliances, which is our toolbox, and start depending on the builders’ and the engineers’ vision of fire safety, we would regard as a structure that requires firefighting tactics appropriate to high rise,” he says.

Measured approach

Fires in high rise buildings require more complicated operational approaches than most structure fires. Tasks that are normally considered routine for most fire departments, such as locating and attacking the fire, evacuating occupants, and performing ventilation can become very difficult in high rises. As a result, Dublin Fire Brigade’s high rise emergency management plan is currently undergoing an extensive update by a team led by D/O Chubb. It’s by no means a new concept for the city – a plan was put in place for the towers in Ballymun back in the 1960s – but changes in Dublin’s built environment in recent years have necessitated a response.

“In essence, any fire department anywhere in the world is in a constant state of revision – they continually evolve to account for the characteristics of the built environment,” says D/O Chubb. “In the last 10 years we have had an explosion of building here – at its peak in 2006 we were building 100,000 properties per year. In addition, government policy is looking towards housing a growing population, starting to lean towards more and more high-density buildings. DFB has been evolving its strategies, taking note of these developments.”

Updating and developing a high rise firefighting plan that takes into consideration the myriad challenges these buildings present is no easy task. Alongside changing scenarios once you travel 10 or 20 floors into the sky, DFB’s current fleet of aerial appliances can reach a maximum height of seven stories, which means that interior operations have to be conducted in buildings beyond that level, reducing the tactical options available to incident command. Though vehicles capable of scaling larger heights are available on the market, Dublin’s infrastructure has to be taken into account, in particular a warren of narrow streets that wider vehicles simply couldn’t pass through. Elevators within these buildings are not always suitable for firefighters – special firefighting lifts are required that can overcome issues associated with smoke and water ingress. Multiple occupancies also pose a significant threat. In a smaller apartment block you might have four or five families, and evacuation can be carried out quickly and efficiently. In a high rise building that could combine offices with residential apartments, that number can quickly rise into the hundreds.

There are other issues too. Reflex time (the time it takes from arrival on scene to getting water on the fire) can be increased greatly – a high rise situation necessitates moving equipment from the fire tender to higher floors, rather than simply running hose from an appliance across the street and into a normal two-storey house. Water pressure is another concern; when you try to move water to elevated levels you’re trying to overcome gravity and you lose the pressure required to operate the standard fog nozzle. To counter that they’ve gone back to the smooth bore nozzles, which require less pressure to get water from A to B.

The impact on personnel cannot be underestimated either. Before they add any equipment, the average firefighter will carry around 10kg of PPE, excluding a BA set. Add a hose, forcible entry equipment and accountability systems used to track personnel inside a fireground and you’re pushing 25kg, the limit recommended by the Health and Safety Authority (HSA). The brigade’s personnel are undoubtedly a hardy bunch, well trained and well drilled, but hefting 25kg up 20 stories in smoke and heat can get quite tiring very fast.

“All things considered, we’re dealing with a very complicated fire, we’re dealing with delays in getting our assets and our resources to a point where we can deploy them, and we have issues with command and control, because the command communication chain is extended by the difference in where the commander would have to set up and where the firefighters are going to deploy,” D/O Chubb explains. “You’ve also got an issue with communication because of Faraday shielding in steel structures, which sometimes makes radio communication impossible.”

Training with the smoke curtain. Photos courtesy John Chubb

Plans in place

The process of updating DFB’s high rise response plan began back in mid-2016 (though incremental modifications have always been put in place), scheduled to run for two years although D/O Chubb believes that it will be ready well in advance of the deadline. The project is multi-tiered and features multiple work streams, incorporating health and safety, fire prevention, EMS, operations and external partners. Insight from those within the brigade has proven vital – fire prevention officers have provided their in-depth knowledge in relation to building regulations, while the team has also utilised external engineering expertise. EMS staff have also provided insight into how EMS operations must be conducted within the high rise structure as opposed to exterior to a building on fire.

The above challenges, and others, are the focus of this plan, and D/O Chubb and his team have looked to their colleagues beyond Ireland’s borders in search of best practice and innovation, considering and investigating a number of innovative devices already in use in brigades across the world. Take the smoke curtain, an ingeniously simple device that can be affixed over the doorway to a burning room, preventing smoke from filtering into the rooms or corridors beyond, aiding evacuation procedures and reducing smoke damage. Or the Fognail, which allows responders to fight fire from outside a room by penetrating the walls or doors using the tool and injecting a fine water mist inside.

Once the plan has been completed, the next step will be disseminating its contents to all fire brigade personnel through comprehensive training and continuous professional development programmes. “A challenge that we have when we develop new practices or techniques is that we have to be sure that we disseminate that information in an even-handed way, and that the actual message is standardised. Essentially what we’re doing is we’re developing a curriculum. We have identified two key areas: the skills people need to have, and the knowledge they need to have,” says D/O Chubb.

Practical skills include firefighting shaft operations, firefighting tactics, ventilation strategies, working with a building’s water supply, search operations, EMS operations, and command and control. The cognitive element is also important, and the curriculum will educate personnel on fire alarm systems, high rise building construction, firefighting lifts, fire behaviour, sprinkler systems and smoke control systems, providing a well-rounded knowledge base on which the brigade can build.

This project is far from being a paper exercise in procedures and policies. D/O Chubb describes B watch HQ as the “fulcrum” of the project; testing the effectiveness of the strategies developed, discovering what does and doesn’t work, and pushing themselves to their limits, augmented by crews from Phibsborough, Donnybrook and North Strand. Two full-scale exercises have been carried out in high rise buildings across the city, and many more conducted in HQ, all of which will contribute to future learnings and the final plan.

“The crews are doing much more than is expected of them on a daily basis, and their response has been phenomenal,” says D/O Chubb, who stresses that he’s merely a facilitator in developing these plans, and that nothing would happen without cooperation at all levels of the brigade. “It’s a big project, one that couldn’t function if we didn’t have support from the top down. We’ve had to query every single thing we do, and ask hard questions of ourselves. And once you have that type of honesty, and you know where to look for the latest ideas or best practice, you usually end up with positive results,” he adds. “A lot of work was done in New York and in the UK. We have an open mind and we’re happy to look at what’s out there and take the best from everyone. My job, effectively, is to learn from what other people have developed, to stand on the shoulders of their expertise. It really is a team effort.”