Tag - Charity

Driving the BUMBLEance

BUMBLEance

Tony Heffernan speaks to Tiernan Cannon about one of the Saoirse Foundation’s main projects, the BUMBLEance children’s ambulance service.

It is difficult to imagine a pain more harrowing than a parent accompanying their critically-ill child on what they know to be their last journey home. It is a pain that Tony and Mary Heffernan know only too well; both their children were diagnosed with the extremely rare and fatal neurodegenerative disorder, Batten disease. Their daughter Saoirse passed away in 2011, their son Liam in 2014. Both children were aged five at the times of their deaths.

In the wake of these terrible tragedies, the Heffernans set up the Saoirse Foundation. The foundation’s first project, Bees for Battens, provides parents, families, and all those affected by Batten disease in Ireland with a support network and a credible source of information regarding the disease. The foundation’s second project was the BUMBLEance.

Changing lives

Launched in 2013, BUMBLEance offers professional medical transportation services for long-term sick and seriously disabled children that require ambulance transportation to and from their homes and their principal centres of care. It also offers another very important service, which it refers to as ‘angel trips’. An angel trip is when parents travel in the back of the BUMBLEance with their child as they undertake their final journey on earth. Angel trips provide a compassionate and caring journey that allows families to concentrate entirely on the short time they have left together. The first ever angel trip transported the Heffernans’ son Liam on his final journey home, so it’s an experience that the founders are familiar with.

The BUMBLEance service is based on a core principle of positivity, removing the inherent stresses associated with an ambulance trip for both the child and their family, and to make the trip as fun as possible for the child. “Our aim is to distract, comfort and entertain Ireland’s youngest patients as they travel to and from treatment centres nationwide, and to ensure the smoothest and safest journey possible, for both carer and patient, from home to destination,” says Tony Heffernan, CEO of the Saoirse Foundation.

BUMBLEance interior

The BUMBLEance’s unique interior is kitted out with a DVD player, iPad, games console and a fridge for food, drinks and medicine. The vehicle has onboard Wi-Fi and games consoles, as well as sensory lighting and music to soothe and pacify its young patrons, and reading and colouring books. Currently, there are three BUMBLEance vehicles on the road. BUMBLEance 1 is used for interhospital transfers, with BUMBLEance 2 being used for seriously and critically ill children who need transportation to and from hospitals and care centres. BUMBLEance 3 is used as a back-up vehicle for trips, and as a PR vehicle. The PR element to BUMBLEance 3 has proven to be immensely successful, with the vehicle generating income and awareness at festivals, events and corporate showcases nationwide.

Since its launch in September 2013, BUMBLEance 1 has transported 622 children, travelling over 200,000 km to every county in Ireland. It has facilitated 64 angel trips in that time. The people behind the project, however, hope to expand their services even further. “Our plans for future expansion include the roll out of a backup BUMBLEance 4 service, which will be Dublin-based and operated by Dublin Fire Brigade staff on a voluntary basis,” Heffernan explains. Further expansion includes a brand new regional BUMBLEette service – what is essentially a smaller version of the BUMBLEance. “The BUMBLEette service [facilitates] young patients who do not require full ambulance support with a paramedic on board, but who nonetheless are seriously ill and will require transportation to and from paediatric hospitals, respite care centres and hospices throughout Ireland,” Heffernan adds.

The BUMBLEette service is due to be rolled out nationwide over the coming years, with the first service – which will serve the North West region – having launched in the first quarter of 2017. By the close of 2018, the regional BUMBLEette services are estimated to make over 2,000 trips per year across the whole country. “Our fleet will grow to nine vehicles in the next two years, and each vehicle will then be available for operating 250-plus days each year, helping children across rural and urban areas, getting them to where they need to be in safe, reliable and modern vehicles,” says Heffernan.

King Bee and regular BUMBLEance VIP Jack Beattie. Photo: Conor McCabe Photography

The BUMBLEette vehicles themselves will enable the transportation of a driver and two children in wheelchairs with one caregiver or parent each, or a driver plus a fully operational stretcher and four seated passengers. They will be kitted out with the same child-friendly toys and gizmos that make the existing BUMBLEance vehicles what they are, ensuring that their young clients are as comfortable and happy as possible.

The BUMBLEance project was created by parents who understand the struggle of caring for a sick child, and Tony Heffernan and his team work tirelessly to ensure the smoothest and most enjoyable journey for everyone on board – parents and children alike. “We understand how stressful it is to transport a sick child, which is why we will be with you every step of the way,” he says.

Firefighters without borders

Firefighters Without Borders provides much needed equipment and training to fire departments and communities around the world. Conor Forrest spoke with President Russell Chalmers to discover more about the organisation’s conception, and how it has gone from strength to strength.

The location is a fire station in Tegucigalpa, Honduras. Firefighters from the city and beyond have gathered to augment their skills or learn new ones, so they can provide a safer, more knowledgeable and effective service in their local communities. Standing over them, giving advice on everything from CPR to bandaging procedures, their trainers have travelled over 3,300km to be here, working with Firefighters Without Borders (FWB), a Canadian charity that was established 14 years ago in order to share equipment and expertise with their less well-supplied colleagues around the world.

Genesis

The story of how FWB was born is an interesting one. In 2002, charitable organisation World Vision, a child-focused group which sponsors children in developing countries, reached out to firefighters in Mississauga, the city in which their Canadian headquarters is based. World Vision had been working on a project in Peru, trying to improve health and education in a community in Ventanilla, outside Lima, which subsequently suffered a significant fire that destroyed around 200 homes. Before they could continue their work in Peru they needed to make the community safer in terms of security and fire prevention.

Crew members Captain Hills, Tom Gojak, Andrew Melville, Aron Reppington and Jamie Strak undertook the very first trip to the Ventanilla district in Peru, on their own time and at their own expense, as part of the World Vision Destination Life Change (DLC) volunteer programme. The DLC programme provides Canadian volunteers with the opportunity to make a difference by teaching English, building homes, helping to care for orphans and in innumerable other ways. The crew approached local fire stations and corporations seeking equipment donations to help boost the capabilities of the Peruvian fire brigade. That collection grew to include firefighting gear, Spanish training manuals and rescue equipment.

Main image: A competition conducted for Honduran firefighters. Above: Fire cadets in training. Photos: FWB

“They approached some folks that they knew in our department, [and asked] if we would be interested in putting a group together to go down there and teach the firefighters in that community about fire suppression, fire prevention and also to provide them with some equipment that they needed,” Chalmers explains. Following their mission to Peru, which consisted of two trips to provide equipment and training, the Mississaugan firefighters quickly realised the scope of what they could do around the world.

Since then, FWB has brought its expertise to communities across the globe, from Peru to Macedonia (Mississauga is home to a large Macedonian community). “Some communities require or request equipment, so we will meet standalone requests. We send equipment throughout the Caribbean, South America, and we get significant interest from Mexico,” he says. Their most recent expeditions have been to Honduras, where they worked with the country’s national fire service on a sustainable basis. “Our motto is really based on sustainability, and rather than just go into a community and give out gear and maybe do some training, what we really try to do to achieve sustainability is to provide our training in the Train the Trainer format, and we really like to work with the national fire service in a strategic, top down approach,” says Chalmers.

The missions to Honduras provided a real opportunity to set that model in motion across a total of six trips, working with the national fire service to identify people from across the country who could become trainers within their own organisations. “The national fire service brought them to the capital of Tegucigalpa, we did Train the Trainer programmes for them in a number of disciplines over our six trips,” Chalmers explains. That included first aid, CPR, and a high standard of training in relation to hazardous materials.

“They had a real need for auto extrication, to learn techniques both with some very basic hand tools and also powered tools including spreaders, cutters and things like that,” he adds. “We also taught them techniques in adult education – how to teach so that they would be comfortable when they went back to their home communities, that they would be able to deliver these programmes. So we supplied some teaching aids for them as well to be able to go back and replicate the programme.”

There are also opportunities on home soil. Canada is home to over 850,000 aboriginal Canadians known as the First Nations, with 634 recognised First Nations governments or bands stretching across the country. Poverty remains a major issue.

“One of the first areas that we realised that really has a dire need for help is in Canada itself, and some of our First Nations or indigenous communities,” says Chalmers. “They might be very remote communities – although they do get help from the federal government, it’s not what it could or should be. We work to support them where they fall through the cracks in terms of perhaps issuing smoke detectors, public education programmes, doing training on the equipment that they may be given if there is inadequate training provided. It surprises a lot of people that in a first world country our services would be needed, but that’s something we’re also focused on.”

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Expansion

The firefighters who travel with the charity provide their time on a voluntary basis. Thus far they are all Canadian firefighters and mostly from Mississauga, though as Chalmers explains there are plans to expand the organisation to the US and Europe. Chalmers himself has an extensive background as a firefighter in Canada, having served as a platoon chief for the Mississauga Fire and Emergency Services – the third largest fire department in Canada – both in their training and operations divisions, and was responsible for the development and oversight of programmes in hazardous materials response, auto extrication and incident command. Following his early retirement in 2008, he joined the Pre-Service Firefighter Education and Training Programme at Toronto’s Seneca College as a programme coordinator. These days he is fully retired, and donates all of his spare time to Firefighters Without Borders.

“Right now they are mostly Canadian firefighters, but we certainly are growing as an organisation. We have attained our charitable status in Canada which is a significant step, and we do have growth plans to expand not only in North America but hopefully to have European chapters or perhaps chapters in the UK at some point. That’s part of our growth strategy, to meet the needs that we see out there,” he says.

Two generations of female firefighters in Honduras. Photo: FWB

FWB isn’t the only organisation of its kind, and Chalmers tells me about meeting a number of grassroots groups that provide similar assistance. “They do tremendous work out there as well. It’s really heartening to see all the folks seeing a need and meeting the need. I imagine the same thing is true in Europe.” That assistance is made possible partly due to stringent Canadian equipment and PPE standards, which require that equipment must be recycled after 10 years. Should it be simply taken to a landfill or instead put to good use elsewhere?

“The fire service here, while they understand the need for that, it’s very frustrating to put perfectly good equipment and see it go into a landfill, so they have been really supportive and receptive of what we are trying to do,” says Chalmers. “It seems like a no-brainer really, it seems pretty obvious that there is surplus equipment here that is going unused – it’s perfectly acceptable and perfectly usable, and at the same time there’s a need in third world countries.”

Challenges

One of the main challenges Firefighters Without Borders faces is ensuring that they get in touch with the right people, and that any equipment or training provided is delivered into the right hands. The organisation will seek out a relationship with the country’s national fire service, but this may not always be present or in a position to work with outside agencies. As a result FWB receive a large amount of requests from small committees or outlying fire departments in communities that aren’t covered by the national service.

“One of the challenges for us it to identify first of all that these people are legitimate, and they are not some third party presenting themselves as fire department representatives who may just want the equipment that they’ll resell. That’s one of our challenges – to identify that the requests are legitimate and to quantify what their needs are,” Chalmers explains. Ensuring that equipment or other supplies get through customs without any problems can also be tricky – sometimes it can be held up while a larger than anticipated fee is paid, or if items disappear onto the black market. “That’s why we really like to work with a larger agency nationally, so that they can facilitate getting equipment into the country and through customs, and distribute it equitably in the country without it going astray,” he says.

Funding is another major issue. Alongside smaller fundraising events, the organisation’s largest fundraiser today is a firefighter calendar, which they sell at various venues and malls in the lead up to Christmas, as well as online. However, Chalmers’ funding vision is much broader. “At the same time, as we grow we are reaching out to a number of corporate sponsors, particularly Canadian companies or multinational companies that may have a presence in the communities where we work. So that’s our focus as well – to increase corporate sponsorship,” he explains.

Future

As the organisation’s reach continues to grow, the future looks bright and Firefighters Without Borders is truly living up to its name. As Chalmers explains, a number of projects will get underway this year, including pilot projects with the First Nations community in Canada, a partnership with the government of Saint Lucia to provide them with equipment and training in a number of areas, and a request from Bolivia for help in training volunteers. Their reach is expanding, and Chalmers hopes to grow their horizons beyond the grassroots stage.

“Our goal as an organisation is to try and connect the dots and get equipment to people that need it, and to supply training on how to use it. That’s what we try to do,” Chalmers says. “I haven’t seen any organisations that are rising above that grassroots level to reach major stakeholders – corporate sponsors, working with national fire services. So while it’s being done at a smaller level, I really think there is a need to be able to do it in a more strategic, organised approach. That is what our organisation is trying to do, to approach it more on a macro level. So far we are having some very good success.”

For more information, see www.firefighterswithoutborders.org.